Frequently Asked Questions
Opening Hours:
Thursday 1pm - 7pm
Friday 1pm to 7pm
Saturday 10am to 5pm
Sunday 11am to 5pm
Collection & Delivery:
Collection is welcome. By car we are located at Unit 2C, Copeland Park, Peckham, London SE15 3SN. There is access to Parking close by and access to load on collection. We are easy to reach by public transport, just 2 minute walk from Peckham Rye overground station. There are numerous bust stops within easy reach, just 2 minute walk from Rye Lane bus routes and both Peckham bus terminal is a short 10 minute walk away.
Should you require delivery we use a third party courier service. Delivery costs include one man with van. The driver will help you take the item to the ground floor.
Delivery is charged as follows:
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Peckham (SE15 postcode) - £25
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SE London Postcode - £35
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All London postcode's upto and including zone 4 - £45
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London Zone 5 - £55
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Outer London and Major UK city's £65 (cost is for 1 item, multiple items will incur a £10 charge per extra item).
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For areas not included in the above rates please contact us with a postcode to quote.
Please note:
The quoted delivery costs are to the ground floor. Should you require a 2 person delivery or further assistance please contact us before purchase as this can incur additional costs. Delivery is payable direct to the driver.
Should you want to arrange your own courier we will happily work with you to arrange a suitable collection date and time.
Do We Hold items?
We don't consider an item to be sold until a paid order comes through. We don't hold items based on interest shown. All items are sold on a first come first served basis.
Loyalty Thrift Scheme
Our loyalty thrift scheme is for online furniture purchases only.
Storage:
We don't have the storage capacity to hold items once an order comes through. We will aim to deliver that item within 7 days within London (usually within 1 to 4 days). National delivery times will vary however we do aim to deliver as soon as possible. We will contact you to confirm the earliest possible delivery date.
Do We source items:
No. sorry we don't have the capacity to provide this service.
Do We buy items:
Most of our items are bought in bulk at trade rates. if you are looking to sell an item to us you are welcome to send us an image of the item with and idea of location and what you are looking to achieve, we can then come back to you.
we don't buy wardrobe's, bed's, white goods and TV's
Purchasing Re-Loved Items:
Our items are in vintage condition and therefore we take care to clearly show any imperfections in our images and descriptions and offer a realistic impression of each item to the buyer before they commit to any purchase. We also recommend the buyer view any product before purchasing.
Returns and Refunds:
We offer a full refund on furniture items within 14 days of purchase providing that the item is in the same condition as it was when sold.
All return costs are the buyers responsibility.